Tag: AgenticAI

Point of View

Services-as-Software: A New AI-Driven Paradigm for Professional Services.

Services-as-Software (SaS), a term coined by Phil Fersht of HFS Research, is the shift from people-heavy projects and static software to AI-driven, outcome-focused services delivered like software. SaS is projected to become a $1.5T market by 2035 as software and services converge, reshaping how IT/BPO providers and advisory firms deliver value. It creates existential risk for "hours factories," but also the biggest growth opportunity in a generation for firms that productize their expertise, embrace agentic AI, and move to scalable, subscription and outcome-based models.

August 12, 2025

Insights

Agentic AI in 2025: promise, practice and the gap between them

The ISG report on Agentic AI in 2025 shows a gap between promise and practice. Only 9% are using agents structurally, while the rest are experimenting. The technology is there, but collaboration, frameworks and trust are lacking. Success requires work redesign, clear roles and human-centered adoption.

June 25, 2025

Insights

AI is just a tool - choose the right tool for your task

AI is a tool, not an all-rounder. The real value comes from consciously choosing which AI model to use for which task. Each model has its own power - so choosing is not a luxury, but essential for effective use. Augmentic_OS supports that choice and helps make AI really work for you.

June 24, 2025

Insights

Technology doesn't change the world. We do.

AI does not change work by itself. It reinforces existing structures - unless we actively choose transparency, inclusion and meaning. The UN report makes clear: Without vision, inequality grows. With the right choices, AI can strengthen work rather than displace it. It is not the technology itself but our direction that determines the outcome.

June 23, 2025

Insights

AI agents and humans: a surprisingly down-to-earth look at the future of work

The Stanford study shows that people do not want to use AI everywhere: they consciously choose which tasks they want to share with technology. Not everything that can be done, needs to be done. This confirms Augmentic's vision: AI agents should support work, not take over. This is how we are building smarter, more humane workdays with Augmentic OS.

June 19, 2025

Position Papers

AI Transformation: Building Better Workdays Together

three people sitting in front of table laughing together

AI transformation is not a technology project but requires interdisciplinary collaboration. The Augmentic HR Framework and AI Roadmap provide practical guidance for transformation teams (IT, Operations, Business, HR) to successfully integrate AI agents. Focus on people, start small, and treat AI agents as new teammates.

June 4, 2025

Insights

Why AI only really works if you deploy it smartly: from generic assistant to expert agent

AI becomes truly valuable only when deployed with specific context and expertise. Generic applications provide limited benefits, while specialized AI agents tailored to specific domains and tasks actually contribute to transformation and quality. Integrating AI as a digital peer within existing processes creates room for more efficient and meaningful work.

May 11, 2025

Insights

The Personal Agent: Your smart help in an overcrowded workday

A Personal Agent is your digital colleague who creates order in a crowded workday. This agent coordinates tasks, interacts with specialized agents and adapts to the way you work. The result: fewer tools, more overview and technology that works the way you work - people-oriented, secure and efficient.

April 23, 2025

Insights

The future of AI? Not bigger, but smarter - and Manus is the proof

Manus proves that the future of AI lies not in bigger models, but in smarter design. As a wrapper, it combines existing technology with clear division of labor and transparency. The success is in architecture and UX - not in proprietary models. Smart integration proves more powerful than building your own.

April 10, 2025

Insights

Agentic AI on the R&D Workplace: Faster, Smarter, Together

AI agents sometimes outperform human experts in R&D tasks, METR's RE-Bench benchmark shows. Especially in short, technical tasks, models such as Claude 3.5 and o1-preview excel. The benchmark helps track the progress and risks of autonomous AI in research - essential for responsible use in R&D.

April 8, 2025